Legal notice
Seller
Canau inc.
Responsible Representative
Morgan Claude
Phone
+81-03-6824-2817
Address
1-9-7-102 Nakane, Meguro-ku, Tokyo 152-0031, Japan
Email
info@labyrinth-official.com
Sales Price
The sales price is displayed on each product page.
Prices include consumption tax for domestic (Japan) orders only. International orders are not subject to Japanese consumption tax.
Additional Fees
・Domestic shipping: Flat rate of JPY 1,000
・International shipping: Flat rate of USD 20
・Import duties and taxes are the customer’s responsibility
Payment Method
Credit card, Pay Pal, and Paidy
Delivery Time
Orders are usually shipped within 5 days from the order date.
For international orders, shipping may take up to 7 days.
Delivery Method
Shipping carrier: Yamato Transport Co., Ltd.
Please note that, depending on the order details or delivery area, another shipping carrier may be used.
Cancellations, Defective Items, and Returns
Cancellations or changes to orders cannot be accepted after an order has been completed.
Please review the product details carefully before placing your order.
If a product is found to be defective upon arrival, please contact us first. After confirming the condition of the product, we will determine whether a replacement or refund will be provided.
Only unused products are eligible, and you must contact us within 7 days of delivery. In such cases, the return shipping cost will be borne by us.
Returns or exchanges requested more than 7 days after delivery cannot be accepted. Please inspect the product promptly upon arrival.
Return Period
Within 7 days after delivery
Fraudulent Orders
We reserve the right to identify and cancel any order that is deemed fraudulent or otherwise inappropriate in advance.
If fraudulent activity is suspected, the order may be cancelled without prior notice.
Contact